Still waiting for my vehicle...it's over two months now :(

I will never ever recommend Miway and Sinclair's Panelbeaters to any one...Never! On the 9th August 2017 I met an accident,on my way from gym,I reported the incident to Miway on the morning of the 10th of August 2017 before I could leave South Africa,I was going on vacation.I was expecting my vehicle to be ready by the time I arrive back in South Africa for my holiday.It was not ready,I arrived in South Africa at the end of August.Miway stated that they could not give any authorisation for the vehicle to be repaired,they needed to have a meeting with me before going ahead.It was understandable,we arranged for the meeting,after being back from,i had to take time off from work for the meeting with Miway,i don't think Miway trusts their clients,they took me to the accident scene to explain every detail that occurred,they even took me to gym to find out what time i entered gym and what time I exited gym on the day of the accident.The assessor that I had the meeting with was very cool and gave me excellent service.I don't blame him,coz I know he is doing his job,but I don't know why Miway does not trust their clients even after giving them as much information as I could before I could leave for vacation.After I had the meeting with them in the first week of September,they gave Sinclair's Panelbeaters authorisation to go ahead with the vehicle,the Panelbeaters had to wait a week before they could start their work on my vehicle,they had to order some parts.It took them some time to complete the vehicle.At the end of September,I contacted the Panelbeaters and they stated that the vehicle will be ready for collection on the 29th September,I called the panelbeaters that morning and they told me that it's not ready,I must wait till Monday.I patiently waited for Monday,on Monday I phoned them and asked them what time can I collect the vehicle,they told me it's Still not ready,everything is done but they need to do quality check and wash the vehicle,the vehicle will be ready on Tuesday.I understood and patiently awaited for Tuesday,contacted them on Tuesday afternoon and they told me that the vehicle is still not ready,they need to send the vehicle for wheel alignment,they sent it to Tiger and wheel,apparently Sinclair's does not do the wheel alignment.Tiger and wheel found out that there was a problem with the rear axle and Sinclair's needed to sort that out and then the vehicle will be ready.Sinclair's needed to submit another claim to Miway to get authorisation to sort out the rear axle.Sinclair's submitted the claim and still did not receive any feedback from Miway a week later.Today,11th October 2017,I contacted the panelbeaters and they stated that they are trying to assist me and they do not know what to do coz they are not winning with Miway.They give up,that's what Sinclair's stated about Miway! I asked them if I can contact Miway and they stated yes I can,so I contacted Miway and explained my story and expressed my frustration of not having a vehicle for over two months now and not having a courtesy vehicle either,I explained to them the difficulty I am experiencing without a vehicle.I also explained to Miway that Sinclairs is still awaiting authorisation to go ahead with the rear axle.They contacted the panelbeaters while I was holding on the phone and the panelbeaters stated that my vehicle is ready for collection and that they have contacted me to collect my vehicle.I was surprised coz just a few minutes ago I contacted the panelbeaters and they told me that they still waiting from authorisation from Miway.After speaking to Miway,I contacted Sinclair's again and they stated that they guy who told Miway that the vehicle is ready for collection said the incorrect thing,he was just assisting at reception and assumed that the vehicle was ready.Miway and Sinclair's have time for games.They do not know how to give good service and put the customer at the centre of everything and make the customer feel king,they rather have customers running around and doing the work for them.Prior to joining Miway,I heard a lot of negative stories but did not believe it,now that I am having so much of issues with Miway and Sinclair's panelbeaters,I understand why people was telling me not to join Miway.I will never recommend anyone to use Miway insurance.I would not want anyone to experience what I am experiencing at the moment.Running around and following up takes so much of my time,I have to do these things during my working hours and lunch break.When I phone Miway in the afternoon,it's hard to get a hold of them.Why am I paying Insurance? To receive such pathetic service like that..Miway should close down no one should take up insurance with them.It over two months now and I still do not have my vehicle,Miway does not see the urgency of me having my vehicle.They can blame whomever they want to,Miway collects the monthly insurance premiums and should ensure that their clients have their vehicles on time and not make clients to plead and beg them for their vehicles to be ready.