STILL WAITING FOR MY CAR TO BE FIXED

I TOOK INSURANCE WITH MYWAY WHEN I BOUGHT MY CAR IN APRIL. IT WAS HIT A WEEK LATER IN A PARKING BY A REVERSING CAR. MY CLAIM WAS ONLY AUTHORISED ON THE 15/06/2015. ITS JULY NOW AND MY CAR HASNT BEEN REPAIRED. I WAS GIVEN THE DETAILS OF THE PANEL BEATER, WHEN I PHONED THE PANELBEATER I WAS TOLD THAT MY CAR DETAILS WASNT ON THEIR SYSTEM, WHEN THAT HAPPENS I WILL BE CONTACTED. ITS BEEN 15 DAYS SINCE THEN. I HAVENT FELT SO UNIMPORTANT IN MY LIFE EVER, ESPECIALLY FOR PAYING R1500 PER MONTH. THIS IS THE WORST SERVICE I HAVE RECEIVED MY WHOLE LIFE.