still waiting for feedback from accident after after a month and after i proved that that someone was no doing there job

case 906075 11 november 2017 I drove over a dead dog (someone already hit the dog) on the N12 highway it was unavoidable as i was boxed in and the impact under my car caused my car to stall. the car turned as i tried to start it but wont start ie. no ignition the front bumper had some damage there was minor additional damage unrelated from this incident I phoned miway for tow the car first tow truck confirmed the dog to the second tow truck driver. The assessor denied any signs of impact and said the bumper was old damage and would not fix anything.

After lengthy calls back and forth and stating i must pay R5000 for the repairs only for the bumper and not for the car that would not start!!! on top of that a argument with assessor as he would insinuate that poor maintenance old damages seems to be the result as i had a after market AIR filter the car was modified in some way or another, the air filter is a fuel saver and money saver as this after several tanks of fuel proved that i could get 80km more from a full tank of fuel I felt insulted and angry that was **** to look like a villein to falsify insurance claim and i am sure you record such incidences

I got fed up and had to pay someone to fetch my car AFTER 6 WEEKS as nothing was getting sorted and miway refused to tow my car to my residence. Only to be informed when i collected by Renew it Edenvale that the assessor only took photos and nothing was done. On request i got the photos i took my own photos showing the assessor did in fact not do his job i took another photo from the driver rear side rear door under the car showing blood and fur as proof that i did hit a dog but this assessor insulted me and belittled me on one set of photos he himself had rushed and tried to blame me for to save some money. Money i have paid over to miway as a Client for OVER 7 YEARS Those photos corresponded with the photos of the assessor, witch was unclear

I spoke to the miway agent and emailed her the photo, she confirmed that it was exactly the same photo of a different angle as assessor but the assessor photos was unclear she CONFIRMED THE EVIDENCE OF IMPACT and the dog hair and dried blood. She said she would contact the assessor team as i would not want to deal with that particular assessor anymore she phoned me back and assured me that they will deal with it That was DECEMBER still nothing

I could not wait for a response ****il today i have recieved no response) i had a auto electrician take a look at the car and the fuel pump was broken on replacing it it seems the impact under the car pushed up against the fuel tank and cracked the fuel pump. was fixed in the first week of January thanks miway for such a a ********** time for a R250.00 fuel pump and well over 8 weeks without my car

Really bad service and due to staff of miway i am assured that miway had no intention to provide the service i am paying for nor helping me in any other way, pathetic !!!!