STILL WAITING FOR CANCELLATION LETTER...

I cancelled my policy EFFECTIVE 31ST AUGUST 2021. Your Lebogang Mphahlele undertook to send me a cancellation letter. As at date and time hereof, I have not received this. Please email me my cancellation letter. No further premiums are to be debited to my bank account. This would constitute a double premium and double debit for the insured vehicle, as it has already been insured under a new policy from 1ST SEPTEMBER 2021. This was communicated to Miway via Whatsapp and email, as I am currently abroad. Miway has been provided with my cell phone number abroad and elected to communicate via email. Please therefore email me the requested cancellation letter, as undertaken by your representative, Lebogang. Your urgent response hereto, via email or telephone call on my overseas number, is awaited.