SM
Sithembiso M
1 reviews | Active since Jun 2015
27 Jul 2015, 12:53
Still waiting
I called client services regarding my insurance premium and the vehicle model change,got assistance from a lady by the name of Keneilwe she promised to call me back and till today i'm still waiting. This means should anything happen to my car it is not insured. Not happy about this service at all
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Replies (1)
MiWay Insurance's replyOfficial
29 Jul 2015, 17:16Hello Sthe90,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply29 Jul 2015, 17:16
Official
Hello Sthe90,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team