TF
Tanya F
1 reviews | Active since Oct 2015
04 Nov 2015, 18:35
Still not resolved
Please get someone to contact me from accounts I am awaiting a refund due to the incorrect amount being debited off my account for my premium. I trust this will be resolved quickly and not happen again.
Helpful (0)
Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
09 Nov 2015, 13:27Hello Tanya Fig,
Please accept our sincere apology for debit order issue, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your refund request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for debit order issue, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your refund request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply09 Nov 2015, 13:27
Official
Hello Tanya Fig,
Please accept our sincere apology for debit order issue, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your refund request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for debit order issue, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your refund request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
