DB
David B

1 reviews | Active since Dec 2013

02 May 2024, 11:39

Still no response from MiWay - Stay away from MiWay.

On the 28th of April I wrote a review on Hollopeter regarding the extremely poor service and response from MiWay. They are not a brand that can be trusted.

Hellopeter contacted me to say that I had received a response from MiWay, this is their response.

MiWay Insurance’s reply 28 Apr 2024 at 11:01 We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards, The MiWay Team

This is now the 2nd of May and I have still not received any response from MiWay. Obviously, this is just an automated message and has no real meaning. It seems that they really do not care about their clients as my issue with them has been going on since the 21st March 2024. I have cancelled my policy as I do not trust this bran. I expect a very similar response to this review as well.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 May 2024, 11:41
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team