1 reviews | Active since May 2017
Still no resolution to the issue
<p>I wrote a report a few days back about the lack of me able to get hold of people at Miway. that Afternoon, I received a call from Leticia (Hope I spelt it correct), called me, and I asked her to give me about 30mins and she can call back. it is now almost 72 hours after i told her that, and to date i have not got called Back. This is really not the service I come to expect from Miway. After sooo many years of help, no you guys are letting good customers contemplate actually moving to a competitor just so he can get things done quicker. Not cool at all. I need to sort out things on my policy and I need someone to call me. I am really at the verge of cancelling now</p>
Thanks for bringing this to our attention. We'll follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Thanks for bringing this to our attention. We'll follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Please accept our sincere apology for the delays you experienced. We confirm that Latisha has since been in touch to assist with your query. Please don't hesitate to give us a call if there's anything else we can help you with.
Best regards,
The MiWay Team
Please accept our sincere apology for the delays you experienced. We confirm that Latisha has since been in touch to assist with your query. Please don't hesitate to give us a call if there's anything else we can help you with.
Best regards,
The MiWay Team
