Still no payment from MiWay

Item: MiWay Insurance
Rating: 1
Author: Nandiswa M

I have been waiting ever since for payment, I have submitted all necessary documents including bank confirmation letter, I am told that the bank confirmation letter could be ********** 'haybo' kanti why do you request zdocuments from clients and then say they could be **********. I submitted a number of documents without you saying they .might be **********... It seems as if you are playing games with me.

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

01 Nov 2022, 10:06

We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!

Best regards,
The MiWay Team

MiWay Insurance's reply01 Nov 2022, 10:06

Official

Nandiswa M's updateReviewer Update

01 Nov 2022, 10:29

It is not the first time a promise like this is made by your team, no one comes back to me and it is frustration to me and my family... I sent the bank confirmation letter long time ago and all necessary documents... Still nothing and I know no one will call me.

Nandiswa M's update01 Nov 2022, 10:29

Reviewer Update

MiWay Insurance's replyOfficial

09 Nov 2022, 15:36

Hi there, Nandiswa! We're so sorry for letting you down. We've sent your complaint to our Customer Resolutions team and an agent will be in touch with you shortly.

Best regards,
The MiWay Team

MiWay Insurance's reply09 Nov 2022, 15:36

Official

Hi there, Nandiswa! We're so sorry for letting you down. We've sent your complaint to our Customer Resolutions team and an agent will be in touch with you shortly.

Best regards,
The MiWay Team