NH
Nadia H

1 reviews | Active since Aug 2016

18 Aug 2016, 07:50

still no call back - client since 2010

<p>I have been trying unsuccessfully to get Miway to call me back since Tuesday. I have called 3 times. left 2 messages and also a note on the Facebook page :(</p> <p>I am a client since 2010. I have referred 3 other people. my vehicle claims have all been due to the other party damaging my vehicle. my excess goes from R2000 to R4250. when i called i was told Precious would call me back... the next day i called again because i never received said cal back. spoke to Moteo who is a supervisor... 2 messages.... again.. no call back....Where is the loyalty here?? 2 days later and still nothing.... </p>

0
Replies (3)
NH
Nadia H's update18 Aug 2016, 09:19
Reviewer Update

thank you Motheo for your call this morning. God bless you

MiWay Insurance
MiWay Insurance's reply22 Aug 2016, 06:50
Official

We're happy to hear that Motheo stepped in and assisted you. We'll be sure to pass your message on to her.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 19:42
Official

We’re so sorry for keeping you waiting initially and for any hassles we have caused you! Motheo has since been in touch to assist and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team