Still get debited for a policy that is no longer valid

Item: MiWay Insurance
Rating: 2
Author: Jean-Pierre Rousseau

I cancelled my Policy ********** 3 but I still get debited for the amount even though the call centre agents said the policy is no longer valid

Helpful (0)

Replies (2)

MiWay Insurance's replyOfficial

22 Mar 2018, 08:14

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance's reply22 Mar 2018, 08:14

Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance's replyOfficial

23 Mar 2018, 11:07

Thanks for bringing this to our attention! Khulu has since been in touch to clarify the debit. Please feel free to let us know if you need help with anything else.

Best regards,
The MiWay Team

MiWay Insurance's reply23 Mar 2018, 11:07

Official

Thanks for bringing this to our attention! Khulu has since been in touch to clarify the debit. Please feel free to let us know if you need help with anything else.

Best regards,
The MiWay Team