NQ
Nomakhwezi Q

1 reviews | Active since Jun 2010

29 May 2015, 15:59

STILL DID NOT RECEIVE MY EXCESS

I had an accident on the 25.01.2015,I then phoned miway they referred me to Wood stock at Autoprism where I was asked to pay excess which I did but till today I have not received a cent from miway. but I'm still waiting for my excess when I gave them everything for the third part. How long does it take for the refund.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Jun 2015, 16:43
Official
Hello Nomakhwezi,

Thanks for your note and the opportunity given to respond! We are unfortunately dependent on the co-operation of the insurer of the third party to recover your excess.

Pheello has been in touch to explain what to expect moving forward, and we urge you to let us know if there's anything else we're able to help with!

Kind regards,
The MiWay Team