TD
Timo D

1 reviews | Active since Jun 2012

22 Jun 2015, 14:18

Still debiting wrong account.

After numerous attempts, I give up, I will never do business with you again.<br> <br> I hereby request immediate cancellation of my policy : Policy number: *** <br> I have made various attempts to move my debit from one account to another, as miway keeps debiting the wrong account I am cancelling my service.<br> <br> Please note that if there are any more debits from miway on ANY of my ac****s I will reverse them and immediately file a complaint with the FSB, I don't want to talk to anyone, just cancel my policy and send me email confirmation thereof.<br> <br> Timo van Deventer

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Jun 2015, 16:33
Official
Hello timofx,

We need to unconditionally apologise for not getting things right initially and for the run around you experienced trying to get this sorted out! We're also sorry that you've decided to cancel your cover in the end and we assure you of our commitment to bridge any gaps in our service delivery, thanks to your feedback!

Please let us know if there's anything else we can help with!

Best regards,
The MiWay Team

Best regards,