ZM
Zwelakhe M
1 reviews | Active since Aug 2012
24 Aug 2015, 09:41
STILL CAN'T CHANGE INSURANCE DETAILS.
I'm sorry to have to resort to this site but I feel like its the only way clients ever get their issues sorted out.<br> <br> It's been about two weeks now since I phoned MiWay's call center requesting to make changes to my insurance policy. I spoke to 2 agents in consecutive days and they both promised to call me back because they couldn't resolve the issue.<br> <br> I would just like some help and feedback from anyone who knows why I can't get better insurance.
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Replies (1)
MiWay Insurance's replyOfficial
24 Aug 2015, 16:32Hello DeanMak,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - please be assured that this is not the MiWay way of doing things!
Innocentia has since been in touch to make sure you have been assisted and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need any further assistance!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - please be assured that this is not the MiWay way of doing things!
Innocentia has since been in touch to make sure you have been assisted and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply24 Aug 2015, 16:32
Official
Hello DeanMak,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - please be assured that this is not the MiWay way of doing things!
Innocentia has since been in touch to make sure you have been assisted and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need any further assistance!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - please be assured that this is not the MiWay way of doing things!
Innocentia has since been in touch to make sure you have been assisted and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need any further assistance!
Kind regards,
The MiWay Team