1 reviews | Active since Nov 2016
still being debited for item not owned anymore
I logged a ticket on the 29th June 2018 with no resolution.
I claimed for a damaged phone on (C845719) 2/5/2017 Yet I see it's still on my policy: MiCell Phone - touch screen - white colour - R13310 @ R 174.06/PM Miway replaced the phone with another brand, why was this one not removed from my policy?? So you have been *******ly debiting my account for more than a year, for an item I don't own anymore??
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Kind regards,
The MiWay Team
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Kind regards,
The MiWay Team
Please accept our sincere apology for the inconveniences experienced with your recent claim. We believe that Jacqui has since given you a call to discuss your concerns with you in more detail. We are happy to hear that an instruction has since been sent to our in order to rectify the issue.
Should you need anything else at all we urge you to give us a call.
Kind regards,
The MiWay Team
Please accept our sincere apology for the inconveniences experienced with your recent claim. We believe that Jacqui has since given you a call to discuss your concerns with you in more detail. We are happy to hear that an instruction has since been sent to our in order to rectify the issue.
Should you need anything else at all we urge you to give us a call.
Kind regards,
The MiWay Team