RG
Ruaan G

1 reviews | Active since Jan 2021

09 Sept 2021, 21:37

Stay far away from mi way terrible insurance company

I wrote of a vehicle insured by mi way since the vehicle was purchased had an accident not my fault a other vehicle turned in frond of me he was in fault miway did in investigations for 3 to 4 weeks the investigator came to my house and went all over town asking my nabours about me and the local petrol station . Made me feel like a ******** ask me the same questions 2 times a week for 3 weeks they took the car from a local panelbeaters yard in my town to an smd yard 100km += away then after long investigations and things they told me they not paying the car i can come fetch it at the smd yard all the installments i payed mi way would be going towards the storage of the vehicle at the smd yard i had to go fetch the car a 100km away at my own cost I'm still paying that vehicle my way is the worst insurance i ever had I rather pay more by outsurance or santam but i know if something happens I am covered

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Sept 2021, 08:43
Official
We’re incredibly sorry to hear about your upsetting experience and we’d like to assure you that this is not the MiWay way. Your message has been escalated to the right team and someone will be in touch soonest to discuss your concerns and provide you with proper feedback. 

Best regards,
The MiWay Team