PN
Paula N

1 reviews | Active since Mar 2018

09 Mar 2023, 18:23

STAY AWAY FROM MIWAY, THEY DO NOT PAY PUT CLAIMS!!!

The most ********** experience with this company, my washing machine has broken, put a claim with them, they sent someone and now I am told that they will not be buying or compensating me because the machine has teared, *** is that? So they only pay out claims if there has been a power surge and nothing else, bare in mind that for them to pay in a case of a power surge you would have to pay R4500 making the claim fruitless cause you are buying yourself a machine anyway, so because it was going to be less in my case they found a way to reject my claim, ****** bustards.

I knew my claim would not be approved when I first spoke to Lerato Komako, she is rude, lacks empathy, and so condescending.

I will be disputing this claim!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Mar 2023, 08:58
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.   Best regards,
The MiWay Team