TM
Thato M
1 reviews | Active since Nov 2020
16 Feb 2021, 15:54
Stay away from Miway, their service is pathetic!
The only thing Miway cares about is their image and not their clients. I have been waiting for my refund and the communication was that i will get it in 48hours. I have been paying my premium for 4 months now for a vehicle that is still at their repair center. They have been debiting my account since November for an undrivable car.
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Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
16 Feb 2021, 16:12We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply16 Feb 2021, 16:12
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
The MiWay Team
TM
Thato M's updateReviewer Update
17 Feb 2021, 11:45It has been 5 days not, I still haven't received my refund . I am so frustrated. We are going to the 5th month now and my car is still in your repair center. i have never paid for such pathetic service in my entire life. No updates, no efforts nothing! I will certainly urge people to stay away from you.
TM
Thato M's update17 Feb 2021, 11:45
Reviewer Update
It has been 5 days not, I still haven't received my refund . I am so frustrated. We are going to the 5th month now and my car is still in your repair center. i have never paid for such pathetic service in my entire life. No updates, no efforts nothing! I will certainly urge people to stay away from you.
TM
Thato M's updateReviewer Update
18 Feb 2021, 09:33It has been 7 days since i have been waiting for a refund that was meant to reflect in 48 hours. Nobody has called me. The refund hasnt been paid out and 4 months later my car still hasnt been fixed.
I hope everyone can see how pathetic Miway's service is. I bet it wouldnt be the case if a white person went through my ordeal.
I hope everyone can see how pathetic Miway's service is. I bet it wouldnt be the case if a white person went through my ordeal.
TM
Thato M's update18 Feb 2021, 09:33
Reviewer Update
It has been 7 days since i have been waiting for a refund that was meant to reflect in 48 hours. Nobody has called me. The refund hasnt been paid out and 4 months later my car still hasnt been fixed.
I hope everyone can see how pathetic Miway's service is. I bet it wouldnt be the case if a white person went through my ordeal.
I hope everyone can see how pathetic Miway's service is. I bet it wouldnt be the case if a white person went through my ordeal.