TM
Thato M
1 reviews | Active since Nov 2020
01 Dec 2020, 15:48
Stay away from Miway insurance. You’re just a number !
I have been waiting for someone to contact me regarding my car hire from 12 noon, it is almost 4pm and I have stated repeatedly that I am going to work tomorrow. After their pathetic service and dragging their feet with my claim I still have to be the one to follow up with them. I am absolutely frustrated. I can’t wait until we conclude the claim so I can change my insurance.
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MiWay Insurance's replyOfficial
01 Dec 2020, 16:46We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply01 Dec 2020, 16:46
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
The MiWay Team