BN
Babalo N
1 reviews | Active since Sept 2021
07 Jan 2022, 15:57
Stay Away from MiWay
Miway work on a 48hour lead-time promise yet, over 120 hours have passed since my mother claimed from her funeral cover,
The funeral is tomorrow and she did not receive the money, how disappointing especially since she has never missed a single monthly payment to them.
EXTREMELY DISAPPIONTED AND HURT BECAUSE MY FAMILY HAS HAD TO GET A LOAN TO SEE US THROUGH THIS DARK PERIOD.
YOU MUST BE ASHAMED!
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Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
07 Jan 2022, 16:11We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
MiWay Insurance's reply07 Jan 2022, 16:11
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
BN
Babalo N's updateReviewer Update
07 Jan 2022, 16:49Your apologies will not take away the debt we find ourselves in this thanks to your company's ineffective systems.
BN
Babalo N's update07 Jan 2022, 16:49
Reviewer Update
Your apologies will not take away the debt we find ourselves in this thanks to your company's ineffective systems.
BN
Babalo N's updateReviewer Update
10 Jan 2022, 15:03The matter was resolved by Friday evening. I would like to thank all of those who worked to make this possible especially Nosipho Ngwenya who took our case and made sure we were sorted. Thank you!
BN
Babalo N's update10 Jan 2022, 15:03
Reviewer Update
The matter was resolved by Friday evening. I would like to thank all of those who worked to make this possible especially Nosipho Ngwenya who took our case and made sure we were sorted. Thank you!