WB
WP B

1 reviews | Active since Mar 2017

01 Aug 2019, 12:55

Stay away from Miway.

Worst service that I recieve from miway regarding my motorbike. Less than I week ago I was hit by n persone skipping a red light. Now when claiming for first time they want to asess the bike through pictures. Bike was at Honda dealer and quote was given on what needs to be replaced. With this the asessor apointed on my claim that is in JHB says the exhaust can just be polised out the marks and bend back in place. Second my lower right shock can also just be repaired. Cutting the cost of qoute with almost 17k. The bike did not have a mark on it but now I must be happy with this service of a repaired bike. Also the work can't be garanteed from miway as Honda is not listed on their companies to do the repair work. Will not recommed this company to anyone as they are firs to take money from your account but when you claim you must be happy with repaired jobs. And bike is high risk so they also dont care about my life by just repairing it. Aslo the guy promises high and low they wil garantee it but 20seconds later says they dont garantee as Honda is not on their list of repair dealers. Stay away from miway will be moving everything I have with miway to another company when I get the peanuts they want to give when claiming.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply01 Aug 2019, 13:10
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
 
Best regards,
The MiWay Team
WB
WP B's update02 Aug 2019, 15:58
Reviewer Update
Thank you Dean Gounden for sorting out my complaints and claim. This is the tipe of service one wants to receive everytime. Hope that the people at company learns from you.