JH
Jeannie H

1 reviews | Active since Jan 2010

21 Oct 2019, 15:12

Staff excellence

This is just to give a shout out and a BIG thank you to Lesego Phatshwane for assisting in getting my claim resolved. After I had my tantrum a week ago (on Hellopeter), she was assigned to my claim and the whole issue was done and dusted within a matter of days. She was friendly, courteous and helpful whilst being professional - the kind of service and attitude that you'd expect from staff working at MiWay. Well done, Lesego, and another thank you for a job well done.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Oct 2019, 16:26
Official
We're so sorry to hear that you were upset with us initially, but glad that Lesego managed to turn things around. Thanks for showing recognition where it is due and for giving us another chance to make things right.

Best regards,
The MiWay Team

Best regards,