1 reviews | Active since May 2017

22 Jun 2017, 15:43

Sour taste

<p>It is now evident that when Mr Gerhard Du Toit told me that his legal team is ready , it was not a joke at all. My representatives have submitted a dispute with regards to my claim and &nbsp;I have also sent an e-mail of my dispute yet its been more than two weeks and his team won't even give me, my representatives feed back. But what more could expect from a company that mandates their assesors not to show any empathy. The sad part is that I was told there was an accident specialist yet I have no proof of that, this very same specialist who came three weeks after my accident after and it had rained tremendously prior to his arrival, thats if he exists. Bare in mind I was travelling on a gravel road. And why is it we were never informed that Miway hires accident specialists after a person was involved in an accident , if this is not just a ploy for you people not to pay out what you said you cover. Miway has left a sour taste in my mouth that makes me wonder was this decision colour based, because I have spoken to people who contacted me and shared their stories based on what i shared on twitter, all of them black, same assessor, same accident specialist and same report. What a shame (claim no: 845703)</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Jun 2017, 11:56
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply04 Jul 2017, 16:27
Official

So sorry for the delays on your claim Sam!

Mohlago has since updated you and your representative on the outcome of the dispute. He’s also explained what to do if you’re still unhappy. Please give us a call should you need anything else.


Kind regards,
The MiWay Team