C
Charmaine

1 reviews | Active since Sept 2022

20 Oct 2023, 10:43

SORELY DISAPPOINTED

I was so happy with Miway, I refused to change my insurers until my car was in an accident a few weeks back. What a disappointment Nhlanhla Nkosi was. For 2 weeks he questioned myself, my friends and family regarding our driving abilities. This is of course after the fact that I was told my car was a write off and payout will be done. So now of course, my claim was rejected for non disclosure and whatever. None of the calls I asked to be traced were done. It's on of the worst I ever had to experience. Now I got hit with storages charges as. Had I known before that my claim will be rejected, I would obviously have made a plan to remove it. I am so deeply disappointment with them. Now I have put in a dispute which will take another 5days for the outcome. What a schlep. Money wasted on this insurance really.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Oct 2023, 10:44
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team