TS
Thabiso S

1 reviews | Active since Jan 2021

07 Jan 2021, 07:36

Solution Driven Individual & customer satisfaction motivated - Thabiso Dibakwane

The claim has been handled professionally and ethically by MiWay consultants, when things didn't seem to be going well matter was escalated and handed over to Thabiso Dibakwane whom i think has done exceptionally well to resolve the dispute we had over a courtesy car and managed to reach a solution which is indeed was fair to both parties. Further more Thabiso assisted with minimizing administration for us, which is also a sign of going extra mile to assist the customer. My wife and I, both working in Customer service departments in different companies we are happy of the service rendered by MiWay and Thabiso Dibakwane during this claim.

In our experience in customer service field we feel that our satisfaction was prioritized and in return loyalty has been earned.

KUDOS Thabiso Dibakwane !!!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jan 2021, 08:03
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Thabiso is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!  Best regards,
The MiWay Team