So unproffesional

Honestly the worst client service I have ever experienced from an insurance company.

A client insured by MiWay drove into the back of my vehicle in January this year.

They immediately claimed through their third-party coverage to fix the damage. MiWay did not even attempt to contact me - I had to contact them to find out which documents they needed and what the process was.

Subsequently - I have had to phone and email them almost weekly to ask about the progress on the claim being approved.

They have been so unprofessional and highly disappointing. Matter still not resolved.