LM
Lula M

1 reviews | Active since Sept 2015

25 Sept 2015, 12:53

SO SO DISAPPOINTED

I got my car 3 months ago from the panel beater after the accident where my car was damaged in the front. Only the body was fixed and the assessor mentioned that there were no damages to mechanicals. A month after I got the car, it started acting up with a leaking water pump and now the engine is in a bad condition. I am not happy with the level of service on how they assessed this car since I cant understand how my mechanicals can be worn out so quickly considering the fact that my car is not that old. <br> <br> I cant understand how everytime a car is involved in the accident the insurance cant find anything wrong with the mechanicals and only fix the body but when you take it for service you find faults on the mechanicals.<br> <br> THE FACT THAT SOMEBODY CAN IDENTIFY FAULTS IN THE MECHANICALS AFTER A CAR HAS BEEN DRIVEN LESS THAN 1000KS AFTER BEING REPAIRED, IS PROOF ENOUGH TO SHOW YOU DONT CONSIDER THIS IN YOUR ASSESSMENT BUT RATHER THE BODY PARTS WHICH DO NOT FORM THE SIGINIFICANT PART OF THE CAR OPERATING IN A GOOD CONDITION. :-( :-( :-(<br>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Sept 2015, 16:13
Official
Hello Lulawee,

We're sorry for any hassles you experienced, please be assured that it is never our intentions to frustrate you in any way.

Quintin has called to discuss your concerns with you in more detail and he has assured you of his commitment to get to the bottom of this. We'll keep you updated once we have received the report.

Please feel free to give him a call if you need further assistance.

Kind regards,
The MiWay Team

Best regards,