So Disappointed with Miway for my unpaid debit order

<p>I have an agreement in place with Miway for my debit order to run off on the 26th each month. I have NEVER had an unpaid debit order before on my account with Miway. Without even informing or advising me Miway ran the debit order on the 23rd December. This has resulted in an unpaid on my bank account which will impact negatively on my credit score and rating. Miways buy line is "we do insurance YOUR way" Totally disappointing Miway when you treat your loyal customers this way. If this is how you conduct your financial records I am seriously going to take my business elsewhere. To a provider that keeps its customers informed and who does not add to my stress. Totally unhappy Miway. I expect a written explanation and apology for this so that I can submit to my credit control officer at my bank.</p>