So disappointed!!

<p>so i lost my vehicle in the recent floods. had proper cover with miway, or so i thought. i am covered for a total of about R98000 with miway - (comptehensive, shortfall and value protect) and have an excess of R4240. Miway will not pay out the settlement amount of the vehicle of R92000 as they say that the shortfall does not cover the service plan that is part of the finance. not once did anyone say that service plans should be listed as an extra or that it will not be covered. have never in my life heard of such *******! now i am unable to get a new vehicle as miway will not settle the amount i thought i was covered for. i was so happy with the service up to today when i got stories about the payout. where in your life have you heard of this! the service plan is part of the vehicle as you cannot cancel it or move it to a different vehicle. i have never had a consultant ask me to specify a service plan on the vehicle as an add on. not once. really miway. really. going through a time where i had a big loss and struggling with transport and now you are not helping at all. have it my way? no, what a joke.</p>