SNAIL PACE SERVICE AND LACK OF COMMUNICATION

This car has been at the repair centre for over two months. There was a delay in claims registration of over two weeks. Additionals subsequently sent through have either A) not been received or B) have not been attended to. The additional parts now required by Zambezi were advised to me telephonically at the end of January - The Additionals NOW CLAIMED were part of the list given to me by ZAMBEZI in JANUARY!!!! WHY ARE THE PARTS ONLY BEEING CLAIMED NOW AND WHY IS MIWAY TELLING ME THEY KNOW NOTHING ABOUT ADDITIONAL CLAIMS? This car is an UBER and my only means of income. This attendant loss of income runs to tens of thousands! The delays by MiWay AND the REPAIR CENTER are UNACCEPTABLE!