Smashing the annual increase like flies

My policy was due for an annual increase. Unfortunately I won't be feeling a hit because OH-MY-WOW!! Busisiwe Mabizela, you did not just give me a friendly call, you gave me a couple of rands more which I can spend on the things I need.

From "The total monthly debit amount has been adjusted from R890.67 to R1 004.85 and is effective from 27 March 2020" to "The total monthly debit amount has been adjusted from R890.67 to R738.95 and is effective from 27 March 2020."

If it was not for your call, I was going to experience the whipping of the high premium I would be paying. You are God-sent dear. Keep up the great work, YOU and your TEAM!