EH
Erik H
1 reviews | Active since Feb 2013
07 Apr 2015, 13:07
slow response to simple claim
Claim ref number is c618192. I broke the right hand side mirror on my car. It messed some liquid on the door which I can't remove. Now I want the door resprayed. Claim reported 11 March, no feedback from Miway, I had to phone them.
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MiWay Insurance's replyOfficial
20 Apr 2015, 14:02Hello erikh,
We need to unconditionally apologise for the lack of service you experienced from our service provider!
Ruan has since been in touch with them and they have assured us of their commitment to get your car fixed properly. Please let us know if you need our further involvement or if you need any further assistance on any other part of your claim!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lack of service you experienced from our service provider!
Ruan has since been in touch with them and they have assured us of their commitment to get your car fixed properly. Please let us know if you need our further involvement or if you need any further assistance on any other part of your claim!
Kind regards,
The MiWay Team
MiWay Insurance's reply20 Apr 2015, 14:02
Official
Hello erikh,
We need to unconditionally apologise for the lack of service you experienced from our service provider!
Ruan has since been in touch with them and they have assured us of their commitment to get your car fixed properly. Please let us know if you need our further involvement or if you need any further assistance on any other part of your claim!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lack of service you experienced from our service provider!
Ruan has since been in touch with them and they have assured us of their commitment to get your car fixed properly. Please let us know if you need our further involvement or if you need any further assistance on any other part of your claim!
Kind regards,
The MiWay Team