AM
Annah M

1 reviews | Active since Aug 2018

04 Dec 2025, 19:23

SIX MONTHS,NO PAYMENT _WE'RE LOSING MONEY!!!!

Enough is enough, I'm posting for my husband about the accident on 31st May 2025.The other party admitted fault, yet the car is still not fixed, because your company hasn't paid!! You asked my husband to take the car to your assessors, but the car couldn't move, so he sent quotations and an affidavit instead. Your team said the claim was on the waiting list,the last update was that it was approved and ready for payment that was in October, remember since May.We have lost income for six months since the car is a taxi.My husband is the one constantly calling you,while the at-fault client is already sorted.This is ripping people off. This is completely unacceptable, pay us immediately as you said the claim was approved or explain why we are not getting our payment.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Dec 2025, 19:24
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team