LM
Letlhogonolo M

1 reviews | Active since May 2016

13 Mar 2026, 14:22

Since November 2025, I have been trying to obtain feedback from MiWay regarding the repairs to my vehicle, as well as the progress on the recovery process from the third parties involved

Since November 2025, I have been trying to obtain feedback from MiWay regarding the repairs to my vehicle, as well as the progress on the recovery process from the third parties involved. My initial complaint unfortunately led nowhere, and I had reached a point where I was seriously considering moving my business away from MiWay. I then submitted a final complaint, which was received by Amanda Radebe. I would like to sincerely commend Amanda for the professionalism and dedication she demonstrated in resolving the matter. She took the time to understand my concerns, followed through on each issue, and ensured that the relevant teams contacted me so that the matter could finally be brought to resolution. Thank you very much, Amanda, for your assistance and for restoring my confidence through the way you handled this matter.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Mar 2026, 14:22
Official
Thanks for taking the time to share your positive service experience with us, and for showing our team the recognition they deserve. We're so glad that you've found an insurer that keeps its promise to help you #LiveYourWay!

Best regards,
The MiWay Team