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Tebogo R
1 reviews | Active since May 2018
28 Mar 2023, 11:44
Simphiwe Khumalo is very rude and arrogant
Simphiwe Khumalo from the retentions department is the most arrogant, obnoxious and disgustingly rude Miway representative. Please listen to our phone call conversation from today for proof. I’m actually embarrassed to still have my car insurance policy with Miway.
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Tebogo R's updateReviewer Update
28 Mar 2023, 15:18Lol, I guess you’ll reply to 5 star reviews and not my 1 star deserving review because your service is just pathetic! Exactly what I expected
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Tebogo R's update28 Mar 2023, 15:18
Reviewer Update
Lol, I guess you’ll reply to 5 star reviews and not my 1 star deserving review because your service is just pathetic! Exactly what I expected
MiWay Insurance's replyOfficial
28 Mar 2023, 16:34It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply28 Mar 2023, 16:34
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team