BS
Briaan S

1 reviews | Active since Dec 2016

28 May 2018, 12:33

Sies MiWay

It took the sales consultant 20 minutes to convince me to take their insurance. However, it took Andre Engelbrecht more than 10 days to get back to me on a stupid cellphone claim which was rejected eventually. This was the worst experience ever. Sies!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 May 2018, 13:10
Official

We will be in touch to discuss your concerns in more detail. Thanks!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply11 Jul 2018, 10:49
Official

We believe that Monique has given you a call to explain the process and why certain excesses are applicable. She has also advised that should you still wish to dispute the outcome of your claim - please refer to our internal Disputes Department.

Alternatively, we urge you to give us a call should you need help with anything else.

Best regards,
The MiWay Team