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Stephen S

1 reviews | Active since May 2017

08 Aug 2017, 18:31

Shoddy and pathetic treatment

<p>I am a pensioner, 67 years old. On the 21 st June, 2017 my vehicle was rear ended by a client of miway insurance. Being a pensioner with limited finances I could not afford to pay the excess so I opted to claim from the clients insurance. On enquiry I was informed that their client was their priority although their client was responsible for colliding with my vehicle from the rear. I was requested to obtain three quotes which I did. On submitting those quotes, an assessor from miway was sent to assess damages on my vehicle. Their assessor submitted a quote which was much lesser than the quotes which I had submitted. Miway shows a don't care attitude probably because this is a third party claim. The collision is no fault of mine yet I suffer the consequences. I don't know what to do as I need my vehicle urgently. Please assist.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply08 Aug 2017, 18:44
Official

We are truly sorry that you feel this way and we can assure you that this is not our intention. We have passed your note on to our claims team and they will be in touch to assist.

Best regards,
The MiWay Team 

MiWay Insurance
MiWay Insurance's reply14 Aug 2017, 13:26
Official

Thanks for taking the time to comment Stephen!

Tebogo has since tried calling you, but unfortunately she was unable to reach you. Please give us a call as soon as you have a minute.

Kind regards,
The MiWay Team