BG
Bruce G

1 reviews | Active since Jul 2015

06 Jul 2015, 18:03

Shockingly bad servive

Discuss with Kabelo the3rd the towing and collection process, not once does she mention that they choose road freight as their means of transport, we could have delivered the proof of ownership and keys ourselves, to speed up the process as we have placed a holding deposit on a vehicle which expires on friday. When querying why we weren't told this, her explanation was that we didn't ask. Absolutely shocking service will never recommend this company to anyone. That a person needs to resort to shouting to get their point across is beyond comprehension. This is besides the false promises which we received from other staff members. Apparently MiWay also has no supervisors or managers either! Probably won't receive a reply to this - next step will be to find out Carte Blanche's interest and social media route

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Jul 2015, 10:26
Official
Hello BruceGoosen,

We hear you and we understand your frustrations! We've since finalised and settled your claim and we urge you to give us a shout if you have any further queries!

Kind regards,
The MiWay Team

Best regards,