JR
Jo R
1 reviews | Active since Dec 2018
11 Dec 2018, 14:57
Shockingly bad service: Cancelled policy and still being debited.
MiWay is a bad ****. The service is so poor, and no one bothers to reply to messages. It's been a month, they cancelled part of my insurance too early, and now have the cheek to still ***** money from my bank account. I'm going to report MiWay as ***** because a month with no reply implies a ****. It's disgusting that I went without coverage and I am still paying for something that was cancelled. I'm overseas right now, and all emails go unanswered by these con artists.
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MiWay Insurance's replyOfficial
11 Dec 2018, 15:01This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply11 Dec 2018, 15:01
Official
This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly! Best regards,
The MiWay Team
The MiWay Team
JR
Jo R's updateReviewer Update
11 Dec 2018, 16:04Your apology is worth nothing, I'm afraid. Whenever electronic correspondence is involved, MiWay does not reply. This has been my experience for the last year or two. Thank goodness that I didn't have to claim during that period. How does a company just never reply to their official email addresses? I cannot phone in as I'm currently in Ireland and cannot call long distance.
JR
Jo R's update11 Dec 2018, 16:04
Reviewer Update
Your apology is worth nothing, I'm afraid. Whenever electronic correspondence is involved, MiWay does not reply. This has been my experience for the last year or two. Thank goodness that I didn't have to claim during that period. How does a company just never reply to their official email addresses? I cannot phone in as I'm currently in Ireland and cannot call long distance.