Shocking service Miway as Usual

substandard service as ususal from my way. my car had an accident the rear bumper replaced panel beater messed up my rear PDC and claim that the PDC was danaged with the accident, if that is the case why was it not fixed, of wich its not the case the pdc worked fine upto the day i dropped the car for repairs and when i collected from tcj panel betears in alberton my left tail light and high mount brake light didnt work. i took it back for them to fix, and then i discovered that the PDC front & rear wasnt working( if it was accident related what does the front have to do with the repair that was at the back) took it back again for me to be told the insurance needs to give approval for the replacement or repairs thereof. when i callled miway i was told it will be escilated to the assesor, when i called the 2nd time the Gentleman said that he cant get a hold of the assesor on the phone and put me on hold for the longest of time to put the phone down in my ear. Despicable outright appalling service the 2nd time I claim on my policy that I have, I’m thinking according to your guys standard the low earning category that I am, with my total assets that amount to just over 1.5 million that I have insured with you.