tM
thomo M

1 reviews | Active since Apr 2014

09 Jul 2018, 20:18

SHOCKING PREMIUMS

hi

I called miway today to insure my new cellphone and i was shocked with the premium i was told to pay mean R500 for a cellphone just because i had the unfortunate experience of losing my cellphone and lodge a claim for it, what was i suppose to do, the consultant that assist me tells me its due to the claim mean what you basically telling is that i must never add items to my policy because of that claim you going to charge me an insane premium but i must continue being you client, mean telkom insurance are offering me R242 to cover the cellphone. Honestly i'm disappointed at the way i'm being treated here things are not done miway.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Jul 2018, 08:11
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply02 Aug 2018, 10:48
Official

Thanks for your note and sorry that the recent service experience has left you feeling let down and undervalued! Thank you for giving us a chance to show you just how serious we are about delivering great service and please don’t hesitate to give us a shout if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,