IN
Ian N

1 reviews | Active since Mar 2016

03 Mar 2016, 16:22

Shocking Attitude

I think MiWay needs to update there website with regards to Compliments and Complaints. I am sure they place all the compliments on there and no complaints. <br> Try and cancel your policy with them and you will get a consultant that will give you the customer attitude because you want to cancel. <br> You get told we can't email confirmation of the cancelation on email , we will call you. MMM maybe not to have proof in case a debit order will go off by accident. <br> You wait 4 days for them to call to even acknowledge you want to cancel the policy. <br> <br> Well done Miway on how to upset your customers<br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Mar 2016, 16:26
Official
Hello Panada7,

We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Christiaan has since been in touch to assist.

Please let us know if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,