LB
Lizelle B

1 reviews | Active since Mar 2018

12 Sept 2018, 15:36

Shocking

Miway tried to sell us insurance. Within one day we notified them that we are not intrested anymore but they deducted a premium in the 1st of September in anyway. After being in contact with them on numerous occasions and after many promises that the money will be paid back we are still waiting and it is already nearly a half a month that has passed. This is shocking that they are keeping money that is not there money and have excuse on excuse and empty promises. JUST PAY OUR MONEY BACK...WE DONT HAVE A CONTRACT WITH YOU AND YOU OWE US OUR R1500.00. SHOCKING.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Sept 2018, 09:52
Official

Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and an agent will be in touch to assist you ASAP!

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply10 Oct 2018, 15:47
Official

We’re sorry for the delay regarding your cancellation request. Moegammat has been in contact with you to assist.

If you need any further assistance, please feel free to call us on ***.

Best regards,
The MiWay Team

Best regards,