Shocked client of 7 years

I would like to raise that I am disappointed in how I was just let go as a client that has been with MiWay since 2011. I have recently purchased a new car and wanted to insure it. The premium that was given to me was slightly over my budget and when I told the consultant that I will not be going with the cover and have opted for some other insurer, I was just told "okay". After so many years of loyalty - I am disappointed to say the least. I also mentioned that I would be likely considering moving my other products that I have with you and again the consultant said that was okay, I should just give you guys a ring when I am ready to move my products - completely shocked.