NM
Nhlamulo M
1 reviews | Active since Nov 2013
18 Nov 2015, 12:47
**** SERVICE
iv been paying my premium for the past 3 years and last month i asked them to hold my premium reason im buying a new car so they can start debiting on the new car, after some days i decided not to buy that car and i phoned miway to notify about the matter then the debited the premium now they telling me that i can only get my bonus after 3 years started from last month, i really dont understand, now they renewd my polocy and the is an increase of R180.00 iv never claim for the past 3 years , this is really out of hand
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MiWay Insurance's replyOfficial
23 Nov 2015, 14:07Hello Npmashava,
We need to unconditionally apologise for the initial misunderstanding, and we assure you of our commitment to bridge any gaps in our service delivery - thanks to feedback such as yours!
We're happy to report that Inno has since been in touch to discuss your concerns with you in more detail and that she also managed to help with your MiRewards.
Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the initial misunderstanding, and we assure you of our commitment to bridge any gaps in our service delivery - thanks to feedback such as yours!
We're happy to report that Inno has since been in touch to discuss your concerns with you in more detail and that she also managed to help with your MiRewards.
Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply23 Nov 2015, 14:07
Official
Hello Npmashava,
We need to unconditionally apologise for the initial misunderstanding, and we assure you of our commitment to bridge any gaps in our service delivery - thanks to feedback such as yours!
We're happy to report that Inno has since been in touch to discuss your concerns with you in more detail and that she also managed to help with your MiRewards.
Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the initial misunderstanding, and we assure you of our commitment to bridge any gaps in our service delivery - thanks to feedback such as yours!
We're happy to report that Inno has since been in touch to discuss your concerns with you in more detail and that she also managed to help with your MiRewards.
Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team