Shame on You

Called in this morning to make changes to my policy. 1 was told that I have additional access that was not stipulated in my policy. Told the lady that was assisting to check my policy those accesses are not there. She told me that it was not there for a while and they have just re introduced it and she cannot do anything about it. To my horror while on the phone with her I get an sms stating that I need to do a car inspection. I ask her why must I do another one since I was just making a change not changing the car. I did a self inspection when I took out the policy during covid. No RECORD was found. S o I have been paying my premiums for 2 years heaven forbid if I had gotten into an accident they would have not covered me because 'I did not ' do a car inspection. Miway shame on you. You take my money for 2 years today I am told my car has no inspection. You never even told me as your 'valued client' you could not even take down my premium even after the changes to my car. I am looking now for another insurance company then I am out. Please check your policy everyone you will be shocked. The Lady assisting was Busisiwe Mabizela