1 reviews | Active since Jun 2016
Severe lack of attention to detail
<p>I sold my car, cancelled my policy and moved to Germany.</p> <p> </p> <p>Yet each day I receive notifications from the retention department, despite me telling them about my life change on a number of occasions. </p> <p> </p> <p>I have confirmed in writing that I am out of SA, have a voice mail message which basically says "don't leave a message, I am out of the country", but continue to receive e-mails, phone calls and SMS messages from MiWay.</p> <p> </p> <p>Please stop trying to contact me. It is this lack of attention to major detail which makes me think that should I ever need insurance in SA, MiWay would be the last company I contact.</p>
We apologise for the hassles . We will look into this and update you via email .
Kind regards,
The MiWay Team
We apologise for the hassles . We will look into this and update you via email .
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. We hereby confirm cancellation of your policy.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. We hereby confirm cancellation of your policy.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
