IO
Ian O
1 reviews | Active since Oct 2020
19 May 2024, 13:27
Service up to nothing
How *********** can you get or how inconsiderate,you claim your monthly installment is R861(cool),you cancell the claim,installment after canceling surge *******,now my installment is R859,I get emailed my policy iso R859,it's now somma R993,how *********** and uneducated is your staff,cannot even put the rite amount on my policy,before this my 2 cellphones serials numbers I gave was wrong,WHAT IS WRONG WITH MYWAY ARE THEY JUST A DUD COMPANY OR WHAT,everytime I phone I have problems,CHANGE THE AMOUNT TO R859 LIKE THIS SHOULD RECTIFY THIS NOW ORTHERWISE THD NEXT REVIEW I WILL MAKE SURE MY FRIENDS THAT ARE WITH MYWAY I WILL TELL THEM TO CANCEL,YOU GUYS AEE A JOKE
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Replies (2)
MiWay Insurance's replyOfficial
19 May 2024, 13:28We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply19 May 2024, 13:28
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
IO
Ian O's updateReviewer Update
19 May 2024, 14:22Not good enough this doesn't give your staff the rite to change figures on my policy to change my installment from R859 to R993,it's not om,I retracted my claim what is the meaning of this towards me the customer,it's insulting
IO
Ian O's update19 May 2024, 14:22
Reviewer Update
Not good enough this doesn't give your staff the rite to change figures on my policy to change my installment from R859 to R993,it's not om,I retracted my claim what is the meaning of this towards me the customer,it's insulting