Service not great

<p>I have been in Australia for the last two months and I am trying to make some changes on my policy.</p> <p> </p> <p>I have sent Miway 4 different mails explaining my situation and the changes I want to make to my policy and all I get back from them are these robotic automated replys: </p> <p>"Good Day</p> <p>Please note that MiWay has tried to call you to assist with your policy as requested but has been unable to get hold of you.</p> <p>Please note no changes was made to your policy."</p> <p> </p> <p>In my mails I say: "Please dont try and call me as I am overseas and you wont reach me. Lets sort this out on e-mail" </p> <p> </p> <p>Simple request and completely achievable but not through Miway.</p>