RP
Rolanda P

1 reviews | Active since Apr 2015

15 Aug 2020, 08:42

Service not good

Bad service! I bought my car 3 of June. Thought to use Miway because our other car also is with Miway, now its a struggle with a tracker, they did recommended car track... Also never come back... So, they called after few days and ask did car tracker come back I say no And they say they would send mail again after few days call back I say I will use tracker, so we did go with tracker tracker they installed it, so after few days I called miway and let them know tracker is installed. They say I must send mail, so I did send the mail on 5/8/2020, now they still send sms we must confirm we have tracker in and we did our part, bad service from your side, and its frustrating!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Aug 2020, 09:08
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
 
Best regards,
 The MiWay Team